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Context Help

If you get lost inside our Control Panel, the very first thing you should do is press the Help button, which is present on each and every page. A pop-up window will appear. It comprises detailed info about all the operations that you can carry out on the given page. Each pop-up window appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have a huge selection of tutorial videos clarifying how to use our web hosting Control Panel. They're intended for those of you who would like to see how things are being done instead of just reading articles. In this way, anyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the solution you searching for, take a peek at our comprehensive FAQ section, which comprises questions asked by actual individuals and provides real solutions. We constantly "revamp" our FAQ database with new articles so as to encompass all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ database either, you can contact our excellent team of customer service technicians available 24x7x365 and ready to help you with any query. Each support ticket you open will be replied to in less than sixty minutes (the average support ticket response time is about twenty minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Sales:

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com